Your choices about cookies and tracking.
This policy explains how Blue Lotus Care uses cookies and similar technologies on our website, what they do, and how you can manage your preferences.
01About this policy
This Cookie Policy applies to bluelotuscare.com.au. It should be read together with our Privacy Policy, which explains how we handle personal information more generally.
The technologies operating on the website may change as we maintain or improve it. Where non-essential analytics or advertising technologies are enabled, they are controlled through our cookie-consent settings.
02What cookies are
Cookies are small data files stored on your browser or device when you visit a website. They can help a website function, remember a preference, maintain security or provide information about how the website is used.
Similar technologies include pixels, tags, local storage, scripts and online identifiers. In this policy, we use the word “cookies” to refer to cookies and comparable technologies where appropriate.
03How we use cookies
Depending on the technologies currently enabled, cookies may be used to:
- operate core website features and keep the website secure;
- remember your cookie-consent choice;
- understand general website traffic and performance;
- identify technical problems and improve usability; and
- measure advertising performance, but only where an advertising tool has been deliberately enabled and the required consent has been obtained.
04Cookie categories
| Category | Purpose | Your control |
|---|---|---|
| Strictly necessary Always active | Supports essential functions such as security, page operation, form protection and remembering your consent selection. | These cannot normally be disabled through the consent tool because the website may not operate correctly without them. They can still be blocked through your browser, although this may affect the website. |
| Analytics Consent required | Helps us understand aggregated website use, such as page visits, traffic sources and technical performance, where an analytics service is enabled. | Used only if this category is available on the website and you consent to it. |
| Advertising Consent required | May help measure advertising results or create advertising audiences where an advertising platform or tracking pixel is enabled. | Used only if this category is available on the website and you consent to it. |
| Functional media May require consent | Supports optional third-party features such as embedded videos, maps or social content. The third party may set its own cookies when the feature loads. | Where practical, optional third-party content is blocked until the applicable preference is accepted. |
The cookie banner or cookie-settings panel shown on the website provides the most current categories and choices available for the technologies actually configured at that time.
05Third-party tools
Some website features may be supplied by third parties, such as analytics providers, mapping services, video platforms, social networks or advertising services. If such a tool is enabled, that provider may receive information including:
- your IP address and approximate location derived from it;
- browser, device and operating-system information;
- pages viewed, referring pages and interaction events; and
- identifiers stored or read by that provider.
Third-party providers handle information under their own terms and privacy policies. Some may process information outside Australia. We assess the technologies used on the website and seek to configure them in a privacy-conscious manner.
Simply following a link from our website to an external website may allow that external website to use its own cookies. Blue Lotus Care does not control cookies placed after you leave our website.
06Enquiry forms and sensitive information
Our enquiry and referral forms may involve personal information and, in some circumstances, information relating to health, disability or support needs.
Blue Lotus Care does not intentionally configure analytics or advertising technologies to capture the answers entered into these forms or to send health information, referral details or message content to advertising platforms.
Please do not place detailed medical records or highly sensitive documents into an initial online enquiry unless we have specifically asked you to provide them through an appropriate channel.
07Your cookie choices
When the website uses non-essential cookies, the cookie banner allows you to accept the available categories or continue with strictly necessary cookies only. You may change your selection later using the website’s cookie-settings control, where available.
Withdrawing consent does not undo processing that occurred before your preference changed. It prevents the relevant website tools from being activated on later visits or page loads, subject to the technical operation of the consent system.
08Browser and device controls
Most browsers allow you to view, block or delete cookies through their privacy or security settings. You may also be able to block third-party cookies or clear stored website data.
Blocking all cookies may prevent parts of the website from working properly, including security features, forms or remembered preferences. Browser settings operate separately from our website’s cookie-consent tool.
You can find instructions in the help or privacy section of your browser or device.
09Changes to this policy
We may update this Cookie Policy if the website, the technologies we use or our legal obligations change. The current version will be published on this page with its updated date.
We also periodically review the website to identify cookies, pixels, tags and similar technologies that may have been introduced through updates, extensions or third-party services.
10Contact us
If you have a question about cookies, tracking technologies or your privacy choices, please contact Blue Lotus Care.
Narre Warren, Victoria 3805
