Compassionate NDIS and aged care support built around your
choices, routines and goals. Blue Lotus Care helps you feel
confident at home, connected in your community and supported
by people who genuinely listen.
Support shaped around youYour choices, routines and goals
Friendly responseOur team calls within 24 hours
Registered NDIS ProviderProfessional, participant-focused support
NDIS & Aged CareSupport at home and in the community
Serving Melbourne’s South-EastLocally based in Narre Warren
Choose Your Support Pathway
NDIS or aged care?
Start in the right place.
These pathways serve different needs and funding systems.
Choose the option that best reflects your situation to explore
the support available to you or your family.
NDIS Support
For NDIS participants
NDIS Support for Your Goals
Participant-focused assistance designed to strengthen
independence, choice and connection at home and
throughout the community.
✓
Support guided by your choices and NDIS goals
✓
Assistance at home and in the community
✓
Greater confidence, participation and independence
Not sure which pathway applies to you? Our friendly team can
listen, answer your questions and guide you towards the most
appropriate starting point.
20+
Years of sector experience
Across disability and aged care
Our Story
Experience inspired
a more human kind of care.
Blue Lotus Care grew from a simple belief: people deserve
support that respects who they are and the life they want
to lead.
After more than two decades working across the disability
and aged-care sectors, we saw how easily care could become
focused on systems instead of people. Blue Lotus Care was
created to bring genuine connection, understanding and
humanity back to everyday support.
Why Blue Lotus Care began
To create care that feels less transactional and more
personal—where participants, older people and families
feel heard, respected and supported from the very first
conversation.
Whether you need assistance at home, help getting out into
the community or time for a family carer to recharge, our
team can provide practical support for everyday life.
Good support should feel organised, reassuring and easy
to understand. From matching the right support worker to
keeping everyone informed, the details matter.
A clearer care experience
You should know who is coming, what to expect and who
to contact whenever you have a question or something
needs to change.
Thoughtful support-worker matching
We consider experience, communication style,
personality and the kind of assistance required.
01
Reliable and consistent support
A dependable team that respects agreed times,
routines and the commitments made to you.
02
Clear, respectful communication
Participants, older people, families and
coordinators are kept informed without unnecessary
confusion.
03
Responsive coordination
Questions, changing circumstances and service
updates are handled with attention and care.
04
Respect for your home and routines
Support is delivered with consideration for your
privacy, preferences, household and daily life.
05
Three Simple Steps
Starting care should feel
clear and reassuring.
You do not need to have every detail worked out before
contacting us. Tell us about your situation and we will
help you understand the next step.
1
Share your situation
Call or send an enquiry and tell us who requires
assistance, what would be helpful and when you
would like to begin.
Call or enquire online
2
We contact you within 24 hours
A member of our team will discuss your needs,
answer your questions and explain the available
next steps.
Prompt, helpful response
3
Meet before deciding
Join us for a free Meet & Greet, discuss your
preferences and decide whether Blue Lotus Care
feels right for you.
Free and pressure-free
Begin with a simple conversation.
There is no obligation and no pressure to proceed.
G
Selected Google Reviews
★★★★★
Five-star feedback published on Google
B
Britney Passe
Google reviewer
G
★★★★★
“Blue Lotus Care is a very professional care provider,
and we’ve been with them for a long time. They are
always punctual, and their caregivers are polite, kind
and compassionate. Ashika, in particular, consistently
goes above and beyond.”
T
Tash Reviews
Google reviewer
G
★★★★★
“She took the time to genuinely grasp our specific
needs and preferences, ensuring a perfect match with
support carers who foster a strong rapport with our
mum. Her staff are professional, punctual, friendly
and good communicators.”
C
Claudia Chine
Google reviewer
G
★★★★★
“Ashika took care of my mum with moderate/high needs
dementia very well. She was very well versed with
dealing with dementia and it was a great help to me
to have that respite and know that mum was in good
hands.”
J
Julie G
Google reviewer
G
★★★★★
“I met Ashika yesterday, when she provided transport
and support for my medical procedure. I am very
impressed by such a capable provider, timely, prompt
and very helpful.”
Review excerpts have been shortened for display while
preserving the meaning of the original feedback published
on Google.
Our Service Area
Local care across
Melbourne’s south-east.
From our Narre Warren base, Blue Lotus Care provides NDIS
and aged-care support across Melbourne’s south-eastern
suburbs, helping people remain connected to their homes,
families and local communities.
Based in Narre Warren, Victoria
Local assistance for participants, older people
and families throughout the surrounding region.
Areas we commonly support
South-East Melbourne and surrounding suburbs
Narre Warren
Narre Warren South
Berwick
Cranbourne
Clyde
Clyde North
Hampton Park
Hallam
Endeavour Hills
Dandenong
Officer
Pakenham
This list is not exhaustive. Service availability may
vary depending on the type of support, location and
current staffing. Contact our team to ask about your suburb.
Frequently Asked Questions
Questions are always
welcome here.
Choosing support is an important decision. Here are answers
to some of the questions participants, older people and
families commonly ask us.
Still have a question?
Speak directly with our friendly local team.
Yes. Blue Lotus Care is a registered NDIS provider
offering participant-focused disability support
across Melbourne. Contact our team to discuss your
plan, goals and the services you are seeking.
Do you provide both NDIS and aged-care support?
Yes. We support NDIS participants as well as older
people seeking assistance at home and in the
community. The services and funding pathways differ,
but our approach remains personal and respectful.
What happens after I submit an enquiry?
A friendly member of our team will contact you
within 24 hours to understand your needs, answer
questions and arrange a free Meet & Greet if
you would like to continue.
Can I meet the team before deciding?
Absolutely. Our free Meet & Greet gives you and
your family an opportunity to meet us, discuss your
preferences and decide whether Blue Lotus Care feels
like the right fit. There is no cost or pressure.
Can support be personalised around my routine?
Yes. We take time to understand your routines,
preferences, abilities and personal goals. Support
is then planned around what is important to you
rather than using a one-size-fits-all approach.
What types of support do you provide?
Our services include personal care, household
support, community access, transport assistance,
social and lifestyle support, shopping assistance
and respite care. Visit our
services page
for more information.
Which areas of Melbourne do you service?
We are based in Narre Warren and commonly support
people throughout South-East Melbourne, including
surrounding Casey, Cardinia and Greater Dandenong
communities. Availability depends on the service,
location and current staffing.
!
Blue Lotus Care is not an emergency service. If someone
is in immediate danger or requires urgent emergency
assistance, call 000.